Frequently Asked Questions

General

Where is your company located?
Do you have any retail locations?

Orders & Payment

How do I make changes after my order has been placed?
How to know if my order has completed?
Why don’t I receive the confirmed email after placing an order successfully?
Will I have to pay customs duties, taxes or other fees?
How do I change the currency?
Which payment methods do you accept?
How do you secure my payment information?
Is my personal information kept private?

 

Swimwear

What is the material of your swimwear?
How to determine the suitable swimwear size?

Shipping, Delivery & Returns

Do you ship worldwide?
How long until I receive my swimwear?
What should I do if I can’t receive my parcel?
What if I don't like my swimwear after receive it?
What is your return policy?


What if I have a question that hasn’t been answered above?

We are always happy to help you with any queries you may have. Please just contact us.

Email us: [email protected]

Call us: 1-877-716-5888